When the COVID-19 pandemic began, the world had to adapt to a new way of life and work. Remote work has become commonplace, and both companies and employees are facing many new challenges. Mutual trust has become very important, and companies have been looking for ways to drive the engagement of their employees.
Even before the pandemic, so many organizations struggled to hire someone for entry-level positions. But a lot of companies don't accept retail experience as one of the entry points, even though retail could be great preparation for a job in sales.
In the new episode of Taking the Lead, Christina Brady welcomes Gianna Scorsone, the Head of North America at Aircall. Christina and Gianna get into why retail is a good starting point for a sales job and discuss the importance of creating more empathy in the workplace.
Taking the Lead