How have digital consultancies continued to evolve in the modern business landscape?  Jenny Koehler, Strategic Growth & Business Development Leader at PwC, and Patty Cheung, VP of Alliances & Channels (Americas) at MuleSoft believe that lasting customer connections come from truly listening to customers’ unique problems and updating tech systems to better support their processes. Listen in to hear more about their thoughts on investing and modernizing software to encourage growth and customer relationships.

Tune in to learn:

• What MuleSoft and PwC do and how they work together (02:25)
• MuleSoft and PwC collaborating to help SMBs leverage the loan process (11:10)
• Patty’s thoughts on custom coding (18:50)
• Why crossing the chasm to newer tech is vital for a company’s growth (29:00)
• About PwC’s acquisition of Netrovert and partnership with MuleSoft (36:40)

Mentions:

• Jim Collins “Good to Great” book

IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.

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