DesignOps Island Discs

Meredith Black - Hiring good DesignOps folks

May 24, 2021
Meredith Black, a DesignOps consultant and co-founder of DesignOps Assembly, shares her remarkable journey from criminology to leading teams at Pinterest, Facebook, and IDEO. She discusses the evolution of DesignOps and its crucial role in improving team efficiency. Meredith highlights effective practices for communication within growing design teams and emphasizes the importance of diverse backgrounds in the hiring process. The conversation takes a light-hearted turn as they choose whimsical items for a desert island, sparking laughter and creative choices.
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ANECDOTE

Meredith's Career Journey to DesignOps

  • Meredith Black transitioned from a criminology background to creative agency work and then into DesignOps at IDEO and Facebook.
  • She embraced risks by joining Pinterest early to start their DesignOps team, despite uncertainty about the company's success.
INSIGHT

DesignOps Lets Designers Design

  • DesignOps returns control to designers to focus solely on designing rather than multitasking with operational tasks.
  • This shift improves the quality of design work and team effectiveness.
ADVICE

Start DesignOps with Small Wins

  • Start a DesignOps role by identifying small gaps like meeting notes, project status, and critiques before scaling.
  • Introduce new processes gradually with clear habits and predictable routines to gain team trust and value.
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