Peak Performance Leadership How to have the Leader Mindset to Overcome Adversity | RBC SVP Michael Hamilton | Episode 153
Prior to his private sector career, Mike served as a paratrooper in the special operations, and as Captain of the 2/2 Armored Cavalry Regiment for the U.S. Army. He oversaw border security during the collapse of the Berlin Wall in the late 1980s. In the second Gulf War he was an integral part of the victory in the battle of 73 Easting – regarded as one of the top ten most significant tank battles in history. He is a recipient of the Bronze Star for Valor, the Combat Cavalry Badge, and Presidential Citation; and received medals for the Kuwaiti Liberation, the Iraq Campaign, the Global War on Terrorism, and Distinguished Service.
As Senior Vice President, Sales & Distribution, Mike Hamilton is responsible for leading the RBC Insurance Sales and Distribution team across Canada and across multiple channels. This includes 800 employees who serve our personal and business clients spanning our various life, health, home, auto, travel, wealth, and group and creditor products. RBC Insurance’s sales forces include: a network of over 50 stores, an advice center, online channels and advisors who are focused on group and small business clients. In addition, there are teams that provide relationship management for our third-party broker network. Mike also leads the national office Sales and Distribution team, consisting of sales enablement and sales support professionals who help drive productivity, revenue growth and improve the client experience.
Topics
During this interview, Michael and I discuss the following topics:
- His background and story
- The importance of having a mindset against adversity
- The leadership lessons he brought to his civilian life
- The Importance of being a positive presence
- How to lead against all odds in any situation
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