Confidence Over Clarity: How to Talk to Clients

In this episode, Dee Kei and Lu unpack the common mistake of oversharing your process with clients — and why it can damage trust, reduce perceived value, and kill your confidence.

This isn’t about keeping secrets or playing power games. It’s about curating a better experience, protecting your workflow, and communicating like a professional. From discussing mic placement and plugin chains to giving away discounts and doubting your own V1 mix, this episode covers the subtle ways engineers unintentionally sabotage themselves.

They also share personal stories (including working with Jazze Pha and multi-platinum engineers), and draw comparisons to chefs, barbers, doctors, and even electricians — all to hammer home the truth: clients pay you for results and confidence, not explanations.

🔑 Topics Include:

• Why showing how the sausage is made makes you look uncertain
• How oversharing your workflow invites micromanagement
• The power of silence in service-based businesses
• Confidence vs. ego: how to strike the right tone
• Why you should never undercut your rates out of fear
• Setting boundaries without sounding defensive
• Communicating like a creative director, not a tech support rep
• How to get paid fairly and earn trust without over-talking

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