

125: Seeing People as Humans, with Rob Lion
Have you ever wondered why inspiring speeches from leaders don't always translate to motivated teams?
In this conversation with Rob Lion, we discuss how leaders often forget that employees don't necessarily love the organization the same way they do. While executives might focus on purpose and vision, many employees are primarily concerned with meeting foundational needs like providing for their families or maintaining stability.
This disconnect explains why what works at the leadership level doesn't always resonate throughout the organization.
One of the most thought-provoking parts of our conversation focuses on rethinking onboarding. Rob draws a parallel to vacation: What do you do day one on vacation? You explore, you have fun...
Yet most companies approach onboarding like reading emergency procedures instead of letting employees explore and understand the culture they've joined. This simple shift in thinking could transform how organizations welcome new team members.
Rob emphasizes that culture work and performance objectives must operate concurrently. Becoming too culture-focused can make an organization self-centered, while overemphasizing performance can lead to forgetting employees' humanity. Finding this balance is the sweet spot for leadership that delivers both fulfillment and results.
Dr. Rob Lion is a professor at Idaho State University and co-founder of Black River Performance Management, where the motto is "Work should fuel the spirit, not drain it." With over 20 years of expertise in leadership, organizational development, and performance improvement, Rob is renowned for his innovative, people-first approach. He specializes in creating human-centric, sustainable systems that drive growth and success within organizations.
Learn about Black River Performance Management on their website or connect with Rob on LinkedIn.
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Producer / Editor: Neel Panji
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