

Story: Inside Shopify's Layoffs
57 snips Dec 2, 2024
A software engineer turned compassionate leader shares her journey through unexpected layoffs at Shopify. She recounts the emotional challenges of informing a colleague about their job loss and the subsequent feelings of guilt and uncertainty. The discussion highlights the importance of empathy and resilience in leadership, especially during tough times in the tech industry. Personal stories reveal the impact of abrupt layoffs not only on those let go but also on those who remain, stressing the need for supportive workplace relationships.
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Layoff Guilt
- Adam Gordon-Bell describes laying off Josh, his developer communications teammate.
- He felt guilty and questioned if he could have prevented it, highlighting the emotional impact of layoffs.
Awkward Reconnection
- Adam felt awkward reconnecting with Josh after the layoff.
- He realized he sought reassurance from Josh, demonstrating the complex emotions involved.
Prioritize Employee Experience
- Managers often internalize layoffs, forgetting the greater impact on the affected employee.
- Alison emphasizes the importance of prioritizing the employee's experience over the manager's discomfort.