Deciding Eligibility: Assessing Clients for Hybrid Risk Transfer and Self-Insured Programs
Aug 24, 2023
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Jeff Kleid, Founder of VCL Risk, discusses the challenges brokers face in assessing clients for hybrid risk transfer and self-insured programs. He emphasizes the importance of understanding clients' needs and preferences, and highlights the unique approach of Elite Risk and Victoria Insurance in providing personalized solutions. Evaluating clients thoroughly and questioning their motivations is crucial. The impact of time differences on work and the importance of quick evaluations and finding the right fit are also discussed.
Brokers should assess clients' needs and consider alternative risk transfer programs like self-insured or hybrid approaches for clients who are not a good fit for traditional insurance options.
Brokers can offer alternative risk control solutions, such as captive insurance companies, to help clients regain control over their risk, potentially reducing premiums based on their risk management strategies.
Deep dives
Identifying Ineligible Clients
One of the challenges for brokers is determining when a client is not a good fit for traditional insurance options. Brokers often want to help every client to maintain their reputation and not miss out on opportunities. However, there are instances, especially with higher-level clients, where their needs cannot be met within the existing system of products. Brokers should assess what the client truly needs and consider alternative options, such as self-insured programs or hybrid approaches.
Offering Risk Control Solutions
For clients who are frustrated with rising premiums and feel like they are paying for no reason, brokers can present alternative risk control solutions. This may involve taking on a certain level of risk or exploring options like captive insurance companies. By offering these alternatives, brokers can help clients regain a sense of control over their risk and potentially reduce premiums based on their proven track record and risk management strategies.
Balancing the Brokers' Role
Brokers face a delicate balance when it comes to providing risk solutions. While they want to help clients and maintain their income, some solutions may involve giving back some risk to the client, which means they won't earn commissions on that portion. Additionally, some brokers are hesitant to change the existing insurance system they are familiar with. Elite Risk and Victoria Insurance focus on niche high-risk areas and take a different approach, only selecting a small percentage of business that aligns with their expertise. They prioritize providing quick and clear solutions, but also ensure clients are committed to long-term risk management rather than seeking a temporary cost-cutting solution.
In the podcast, Jeff Kleid and Bruce Silverman explore the intricate world of risk management in the insurance industry. Jeff, drawing from his diverse experience, sheds light on the challenges brokers face when assessing clients' suitability for risk programs. He emphasizes the importance of understanding clients' needs and preferences, discussing how companies like Victoria Insurance and Elite Risk provide personalized solutions to fit each client's situation.
Jeff Kleid, Founder
VCL Risk
800-979-0176
jdkleid@eliterisk.com
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