#662: Making your returns strategy a competitive advantage with Katherine Lehman, ReturnBear

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more.

How much are your product returns costing your business—and how much opportunity are you leaving on the table by treating returns as a cost center instead of a competitive advantage?

Today, I’m excited to welcome Katherine Lehman, CMO of ReturnBear, a leader in reverse logistics and sustainable returns solutions. At ReturnBear, she’s helping brands turn returns from a logistical headache into a strategic advantage.

RESOURCES

ReturnBear: https://www.returnbear.com

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Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom

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