Learning English For Work

Office English: Cold calls

21 snips
May 5, 2025
Navigating the world of cold calls can be daunting, but it's all about the approach. The discussion emphasizes the importance of a positive attitude and clear communication to ease anxiety. Discover strategies for making effective connections and the role of cultural awareness in building relationships. Insightful questions can help drive conversations, ensuring you leave a lasting impression. Plus, learn how to manage the differences between phone and email interactions for professional success!
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ANECDOTE

Personal Views on Cold Calling

  • Pippa shares her dislike for unplanned phone calls, which make her feel unprepared and anxious.
  • Phil finds cold calling easier in practice than he initially expects, despite feeling it can be difficult.
ADVICE

Effective First Contact Tips

  • Quickly introduce yourself and check if the person has time before explaining your call's purpose.
  • Ensure you have the right contact and state your reason for calling succinctly to respect their time.
ADVICE

Cold Emailing Best Practices

  • When emailing, be concise, introduce yourself, and clearly state your question.
  • Offer a follow-up call to provide more details and continue the conversation.
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