Agile Digital Transformation Simon Wakeman - Automation and conversational AI
Sep 24, 2020
23:34
Simon Wakeman is the Chief Operating Officer at the UK technology group The Panoply and former Chief Growth Officer at GreenShoot Labs, a digital agency specializing in chatbots and conversational AI.
In this episode, we talk about the role of automation in digital transformation, with a focus on conversational AI and similar technologies. We explore how they can help humans perform more efficiently, discuss some of the challenges that hinder widespread adoption of automation, and take a look back through the years at how much AI and chatbots have improved since their early iterations.
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