Offer Accepted Scaling Values Interviews with Maggie Landers, Harvey
How do you keep hiring quality high while the company scales globally at speed?
In this episode, Shannon sits down with Maggie Landers, VP Talent at Harvey, to walk through the values interview program that keeps a fast-growing AI company aligned. Maggie shares how Harvey turned three simple values, simplicity, decisiveness, and “Job’s Not Finished”, into a global, standardized interview that any people manager can run without adding friction to the process.
Discover how her team leveraged tools like ChatGPT and Ashby to accelerate the design of interview questions, scoring rubrics, and enablement from months to mere weeks. Crucially, this efficiency was achieved while prioritizing human judgment, active listening, and an excellent candidate experience.
Whether your team is hiring dozens or hundreds of roles, this conversation will help you simplify your values work, prove its impact, and scale it across regions and functions.
Key takeaways:
- Simple values guide hiring: Focusing interviews on a few clear values improves cultural alignment without adding complexity.
- Train managers as interviewers: Empowering all people managers to conduct values interviews ensures culture ownership and scalable hiring across all teams and regions.
- Iterative Improvement: Ship, Learn, Refine. Treat values interviews as an evolving product. Quickly update interview questions and rubrics using AI, informed by focused group feedback.
Timestamps:
(00:00) Introduction
(00:24) Meet Maggie Landers
(02:08) Why Harvey scaled values interviews for quality
(04:39) Turning three simple values into a global hiring lens
(07:47) Building scoring rubrics that interviewers actually use
(10:29) Designing a low-risk pilot for values interviews
(13:33) Getting exec and board support for experimentation
(17:35) Standardization, simplicity, and training people leaders at scale
(22:59) Using AI to maintain values programs without burning out
(27:10) Why great interviewers are listeners, not checkbox operators
(30:00) Where to connect with Maggie