At The Table with Patrick Lencioni 252. Where There's Smoke...
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Sep 30, 2025 Leaders often ignore the 'smoke' of personnel issues, hoping problems will fade away. Confrontation is messy, but avoiding it only harms credibility and weakens organizational culture. The hosts explore how to define these 'fires' and emphasize that real trust is built through visible actions, not empty promises. They challenge listeners to identify current issues in their organizations and take action. Ignoring problems creates a toxic environment, while courageously addressing them fosters healthier workplaces.
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Run Toward Visible Problems
- Run toward problems you see instead of hoping they resolve themselves.
- Check small signs early so issues don't become larger crises for everyone.
People Problems Get Ignored
- Personnel problems are the most commonly ignored fires in organizations.
- Senior leaders are often more prone to avoid confronting people issues than other types of problems.
A Missed Call About Real Smoke
- Cody describes his wife spotting smoke on a mountain and not reporting it.
- His father-in-law later reported it and the authorities said no one else had called.
