John talks to Bob Mosher, champion of workflow learning and the Five Moments of L&D Need. Bob has been an active and influential leader in the learning and training industry for over 30 years and is renowned worldwide for his pioneering role in new approaches to learning. Based in South Carolina, he is CEO and Chief Learning Evangelist at Apply Synergies. Previously he was with Microsoft, as Director of Learning Strategy. Bob is also a Maisie Fellow.   00:00 - Intro 02:40 - What are the 5 moments of L&D need? 09:22 - What progress has he seen in the 20 years since the 5 moments were defined? 14:37 - Are vendors building the right tech for workflow learning? 20:55 - Why haven’t we seen EPS systems emerge as a discrete product category? 23:01 - How do we stop workflow learning being an interruption? 27:45 - Which learning theorists have shaped his ideas? 35:02 - Where can people follow his ideas? 37:27 - Next time on the Learning Hack …   Mentioned in the discussion: Gery, G. (1991). Electronic performance support systems: How and why to remake the workplace through the strategic application of technology. Tolland, MA: Gery Performance Press.   Dr. Conrad Gottfredson: https://www.5momentsofneed.com/conrad-gottfredson.htm   Dr. Alison Rosset: https://www.researchgate.net/profile/Allison-Rossett   Robert F. Mager https://en.wikipedia.org/wiki/Robert_F._Mager   Contact Bob Mosher Twitter: @bmosh LinkedIn: https://www.linkedin.com/in/bmosher/ Website: https://www.applysynergies.com/ Bob's podcast: https://performancematters.podbean.com/   Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/   Download the new white paper from Learning Pool written by John Helmer & Ben Betts – Suite Dreams: The Past, Present and Future of Learning Systems https://learningpool.com/suite-dreams/