Empathy will always be a crucial skill for leaders. But in the modern workplace, it demands a new level of meaning and priority.
Empathetic leaders see people as people. Not as employees—but as human beings with ideas, values, opinions, and emotions. Today’s top-performing leaders build their teams from a point of always connecting. Because they know people want a leader who can empathize with them and connect with them on multiple fronts.
In today's video, Sabrina shares how practicing empathy can benefit your team, company, and career. She also covers why leaders should not hide from vulnerability and how to master true vulnerability by being a good listener and putting your emotions aside.
Key Quotes
- “If your goal is to treat people right and create a team where everyone is doing their best work, it requires empathy and connection to make that happen.”
- “You can’t really hide emotions from other people; they can tell when you’re scared.”
- “Share your authentic fears when you’ve already processed them, so you can talk about them without being activated.”
- “Empathy only exists in the context of relationships; we’re all relational beings.”
What You’ll Learn
(00:00) Introduction
(00:37) The Biggest Misconception About Empathetic Leadership
(02:36) Leaders Hiding Away From Vulnerability
(03:50) To Share or Not to Share Your Fears as a Leader?
(06:59) Ways to Become a More Empathetic CEO
(09:17) The Skill of Reflective Listening
Resources Mentioned