Suresh Narayanan, Chairman and Managing Director of Nestlé South Asia, with over 30 years in the FMCG industry, shares insights on digital transformation in business. He discusses how Nestlé rapidly advanced its digital efforts to meet evolving consumer demands. Suresh highlights the role of AI and data analytics in enhancing operations and empowering consumers. He also emphasizes the importance of sustainability and efficiency in manufacturing, alongside the evolution of e-commerce and direct-to-consumer strategies that prioritize a people-centric approach.
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insights INSIGHT
Digital Consumers Drive Change
The biggest shift in business is consumer behavior, driven by India's sophisticated digital landscape.
Companies must adapt to consumers who primarily operate digitally.
question_answer ANECDOTE
COVID-19 Accelerated Digitalization
Nestlé accelerated its digitalization efforts during the COVID-19 pandemic.
This included shifting doctor interactions to virtual platforms.
question_answer ANECDOTE
Digital Manufacturing
Nestlé's Sanand factory is a model for digital manufacturing operations.
It's paperless, environmentally friendly, and digitally monitored.
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India has one of the most sophisticated digital stacks in the world and it is undeniable how consumers are driving the digital force. Nestlé South Asia Region (SAR) catapulted the digital efforts that might have been done over a decade in two short years.
Discover the strategies behind the success of Nestlé by joining Suresh Narayanan, the CEO of Nestlé South Asia Region where he explores the role of digital technologies in driving success. This episode covers how Nestlé South Asia Region is embracing factory-level digitalization to drive sustainability and efficiency through the implementation of cutting-edge technologies.
Suresh Narayanan, the Chairman and Managing Director of Nestlé South Asia Region, brings over 30 years of experience in the FMCG industry. Suresh is dedicated to creating shared value for consumers, employees, communities, and the environment. His journey as a CEO has been inspiring and has played an instrumental part in making the organization truly people-centric and purpose-driven.
From an e-convention to a captivating podcast, Nestlé showcases its commitment to digitalization by staying ahead in the digital game. NESTLEVEL Digital, a podcast by Nestlé, is a testament to our digital revolution.
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Disclaimer: The contents of this podcast were produced in 2023 and accurately reflect the environment at that time. The information, opinions, and discussions presented in this podcast are based on the circumstances and knowledge available during the recording.
NESTLEVEL Digital - a podcast by Nestlé