NESTLEVEL Digital - a podcast by Nestlé Levelling Up Business Insights
12 snips
Jun 10, 2024 Suresh Narayanan, Chairman and Managing Director of Nestlé South Asia, with over 30 years in the FMCG industry, shares insights on digital transformation in business. He discusses how Nestlé rapidly advanced its digital efforts to meet evolving consumer demands. Suresh highlights the role of AI and data analytics in enhancing operations and empowering consumers. He also emphasizes the importance of sustainability and efficiency in manufacturing, alongside the evolution of e-commerce and direct-to-consumer strategies that prioritize a people-centric approach.
AI Snips
Chapters
Transcript
Episode notes
Digital Consumers Drive Change
- The biggest shift in business is consumer behavior, driven by India's sophisticated digital landscape.
- Companies must adapt to consumers who primarily operate digitally.
COVID-19 Accelerated Digitalization
- Nestlé accelerated its digitalization efforts during the COVID-19 pandemic.
- This included shifting doctor interactions to virtual platforms.
Digital Manufacturing
- Nestlé's Sanand factory is a model for digital manufacturing operations.
- It's paperless, environmentally friendly, and digitally monitored.