Pabst Theatre Group -- Prism Deep Dive, Automation, AI, Insights, All In Pricing and more

Facing outdated systems and growing demands, Pabst turned to Prism to streamline everything from artist discovery and internal communication to financial reporting, offer generation, and show settlement. Prism’s dynamic, ever-evolving platform has empowered Pabst to reduce errors, save money, and make smarter, data-driven decisions. As early adopters of Prism's Insights tool, Pabst helped pioneer a new standard for industry transparency and ticketing analysis. The conversation also explores the implications of all-in ticket pricing, the challenges of scalping, and concludes with a forward-looking discussion on how AI and Prism can continue to transform the live entertainment business.

(00:04) -- Matt’s Background, The Pabst Theater Group, and how Prism has been essential for their operation + the evolution of the tech over the years.

(25:35) -- Pabst Theatre Group was one of the first promoters to sign up for Insights beta and they've been power users ever since, Matt deep dives on why he thinks is a game-changing tool to both mitigate risk on shows and discovering the best before anyone else.

(45:00) -- The Matts discuss the future potential of AI and how Prism + AI could give promoters superpowers.

(59:02) -- We wrap up by discussing the controversial All-In Ticketing legislation. Matt B shares his perspective on its impact—the good, the bad, and the ugly—and ultimately weighs in on whether it’s a net positive for the industry.

You can also find the full case study here!