Episode #184 Extending Time by Outsourcing Chronic Care Management with Brian Esterly, CEO of TimeDoc Health

Our expert guest on this episode is Brian Esterly, who was appointed CEO of TimeDoc Health in August 2023. Brian brings more than 25 years of healthcare leadership experience to this role. Prior to this he served as the Chief Growth and Strategy officer at Centria Healthcare. 

Working with healthcare systems, primary care providers, FQHC’s and Medicare Advantage plans, TimeDoc Health provides virtual care management services primarily targeting the Medicare population. Their three main services include:

1. Chronic Care Management
2. Remote patient monitoring
3. Behavioral health integration

During our discussion, Brian made it clear that TimeDoc Health serves as a seamless extension of the primary care provider and their team. In that role, however, they can help address some major challenges within our healthcare system. Brian shares some examples of how they provide chronic care management and behavioral healthcare services in between provider appointments, relieving the provider group from having to manage that in-between visit care. Additionally, by screening for and addressing quality care gaps and social determinants of health gaps, their services improve patient care outcomes. Finally, their outcome data suggests utilization of TimeDoc reduces ED visits and readmissions, thereby improving quality scores, and providing health insurers and Medicare Advantage plans with the opportunity to improve their STARS ratings. 

From a patient care perspective, chronic disease management, particularly for our older Americans, is a growing challenge, especially as the number of primary care providers continues to decline. Services like TimeDoc Health could literally be a lifeline to address some of the most common and insipid conditions plaguing Seniors. 

To find out more about TimeDoc’s services, please visit their website at https://timedochealth.com/.