Disrupt Yourself Podcast with Whitney Johnson 358 Robert Sutton: How To Spot Bad Friction And Create Good Friction In Your Workplace
6 snips
Jan 30, 2024 Robert Sutton discusses the concept of friction in organizations and how to treat it. They explore the idea of 'gunk people' in the workplace and the need for self-awareness. The importance of embracing difficulty and complexity in creative processes is highlighted. Strategies to eliminate jargon in communication are discussed. The combination of love and logistics in the workplace is explored. The concept of the S curve and being mindful of others' time is also discussed.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 4min
Reflection on Irony and Personal Flaws
03:54 • 2min
Embracing Difficulty and Complexity in Creative Processes
05:29 • 24min
Jargon Monoxide: Friction in Communication
29:41 • 7min
Exploring the Concept of Love and Logistics in the Workplace
36:38 • 3min
Reflections on the S Curve and Being Mindful of Others' Time
39:20 • 5min