Fixable: Can kindness (and a little math) be all it takes to save a struggling company?

Rapid Response brings you a special episode from Fixable with Francis Frei and Anne Morriss. In this featured conversation, Francis and Anne sit down with James Rhee—entrepreneur, author, and impact investor—who led the remarkable turnaround of Ashley Stewart, a retail brand serving Black, moderate-income, plus-size women.

As a first-time CEO and private equity investor, James took an unconventional approach, proving that deep respect for employees—combined with strategic financial discipline—can drive unprecedented success. Hear how he applied radical kindness and data-driven decision-making to revive a struggling company and uncover valuable insights for any leader navigating crisis or change.

About Fixable

Frances Frei is a Harvard Business professor. Anne Morriss is a CEO and best-selling author. Anne and Frances are two of the top leadership coaches in the world. Oh, did we mention they're also married to each other? Together, Anne and Frances move fast and fix stuff by talking to guest callers about their workplace issues and solving their problems – in 30 minutes or less. Both listeners and guests will receive actionable insights to create meaningful change in the workplace – regardless of their position on the company ladder.

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