SMACK Hospitality S3E15 (EN) - Dorchester Collection, Learning & Development with Kayleigh Wiltshire
Kayleigh Wiltshire, Global Learning and Development Manager at the Dorchester Collection came by on the show and discussed the importance of learning and development in hospitality, as the whole industry is facing massive staff shortage. Coming from a background of health science and nutrition we talked about her journey into hospitality and Dorchester in particular, and how the job’s demands, requirements and preferences have changed over the last years in the industry. Also on the menu are topics such as the impact of Covid-19 on human resources, the importance of mentoring, coaching and what difference a positive company culture can make.
Enjoy the show!
This episode is brought to you by apaleo. apaleo is a hotel tech startup from Munich. With their open hospitality platform and app ecosytem they simplify hotel operations and help hotels to unlock their digital potential. Their dynamic team is rapidly growing and they are looking for exceptional talent to join them on their mission. Check out their open positions on apaleo.com/careers