Making Positive Psychology Work
How Good Are Your Listening Skills? with Dr's. Peter & Susan Glaser
Oct 22, 2020
Doctors Peter and Susan Glaser, partners in life and work, have dedicated their careers to mastering conscious communication. They dive into the art of listening as a powerful tool for persuasion, revealing why being quiet can often be more impactful than speaking. The Glasers share practical tips for enhancing listening skills, especially in challenging conversations, emphasizing the importance of understanding over mere appearance. They highlight how genuine engagement can transform difficult discussions into opportunities for connection.
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Quick takeaways
- Active listening is crucial for effective communication, as it allows participants to connect meaningfully, especially in complex conversations.
- Conscious communication techniques can transform challenging discussions into collaborative efforts by promoting understanding and expressing vulnerability.
Deep dives
The Power of Listening in Communication
Effective communication hinges on the ability to listen actively. Research indicates that when one participant does 51% of the talking, they tend to leave the conversation feeling more positive and committed to the discussion's outcome. In team settings, studies by Google and MIT highlighted that equal talk time among team members enhances overall productivity, emphasizing the necessity of allowing others to express their views. Ultimately, the key to persuasion lies not in dominating the conversation but in fostering a dialogue where listening takes precedence.
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