The Global CrowdStrike Outage Triggered a Surprise Return to Cash
Jul 23, 2024
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The podcast discusses the global impact of the CrowdStrike outage on businesses, causing chaos at airports, grocery stores, and Starbucks outlets. It explores the benefits of going cashless for businesses and how some companies adjusted their payment policies during the outage.
The Global CrowdStrike outage emphasized the vulnerability of businesses to cybersecurity threats.
The podcast highlighted the ongoing debate over the advantages and drawbacks of cashless operations.
Deep dives
Impact of Cybersecurity Vulnerabilities on Businesses
The recent CrowdStrike update causing Microsoft systems to crash worldwide highlighted the vulnerability of businesses to cybersecurity threats. Businesses faced challenges such as going cash-only or closing temporarily during the outage. The incident underscored the dependence of modern information systems on a fragile and potentially insecure foundation. Cybersecurity experts warned about the risks associated with software supply chains and the need for improved security measures in cloud-based infrastructures.
Debate Over Cashless Businesses
The episode discussed the repercussions of businesses shifting towards cashless transactions, a trend that was accelerated during the pandemic. While going cashless offers efficiency and cost-saving benefits, concerns have been raised about consumer surveillance and exclusion of low-income individuals who rely on cash. Some cities have passed legislation against fully cashless establishments to ensure financial inclusivity. The experience of businesses during the recent outage highlighted the ongoing debate over the advantages and drawbacks of cashless operations.