HR, Workforce Automation, and GenAI at Merck: Jeremy Shapiro & Chris Shultz

Jeremy Shapiro, AVP of Human Resources and Workforce Analytics, and Chris Shultz, Director of HR Intelligent Automation and Gen AI at Merck join us in this forward-thinking conversation. Learn how (and why) Merck is embracing AI to streamline HR processes, support innovation, and maintain ethical considerations. This was hugely educational for us and we hope you get a glimpse into the future of HR tech.

You will want to hear this episode if you are interested in...

• What does the future of HR look like in an AI-driven world? [1:17]
• How can AI serve as a translator and guide for HR professionals? [7:47]
• How Merck ensures AI is implemented responsibly [8:51]
• How Merck leveraging AI for massive efficiency gains in HR [12:45]
• How Merck determines what AI solutions to build internally [16:54]
• Can HR keep pushing the efficiency frontier with AI, or is there a limit? [19:19] 
• How organizations can support the mental well-being of AI engineers [25:16]
• How ethics play a crucial role in the development of AI [31:12]
• What key strategies should HR leaders focus on in the next six months? [37:03]

Resources & People Mentioned

• Keith McNulty’s (McKinsey & Company) post about the bias of LLMs
• BCG’s Research on AI in the workplace
• Glint (HR tool)
• Workday (HR tool)

Connect with our Guests

• Jeremy Shapiro
• Chris Shultz

Connect With Red Thread Research

• Website: Red Thread Research
• On LinkedIn
• On Facebook
• On Twitter

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