In this episode, we’re talking about the challenges and emotions surrounding generational transitions. Mike Crotty, fourth-generation president of one of America’s oldest family-owned and -operated uniform rental and facility services companies, Spirit Services, recounts taking over the company and making the difficult decision to fire his grandfather. Duane Bergey, the chief relationship officer of Bergey’s Family Corporation, discusses the career move that caused a temporary rift between he and his dad, and how they mended their relationship over regular — and occasionally awkward — lunches. And Karla Trotman, president & CEO of Electro Soft Incorporated and author of the new book, Dark, Dirty, Dangerous: Building the Vibrant Future of Manufacturing, offers some advice for NextGen leaders who are seeking to make major changes to their family businesses.
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