Episode 14 - John DiJulius

John DiJulius opened a small hairdressing salon in 1993 that treated their customs very differently to the majority in the industry and from there has gone onto becoming one of the world's leading authorities on customer service working with huge corporations such as The Ritz Carlton, Starbucks and Harley Davidson.

https://tonywinyard.com/ee014-john-dijulius/

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