Greg Melia, Bryan Sander and Amy Shioji from the CXPA board join the podcast to discuss what's new for 2023, their visions for how our profession and association can continue to evolve as well as the key strategies being pursued by the board this year. As CX professionals, they also share insights on the state of CX today and in the future as well as share their words of wisdom to CX professionals across the globe. It's a great way to learn about the premier association for customer experience professionals and how you can take advantage of the many resources available as a member!