Practiceology "7 Questions in 7 Minutes" Podcast How to Create a Loyal Patient Journey with Miles Bodzin
Excited to share some incredible insights from our latest episode of the Practiceology podcast, where we had the pleasure of hosting Dr. Miles Bodzin, a powerhouse in the world of health practice management.
Dr. Bodzin shared invaluable wisdom gained from his years of experience in building a successful wellness practice and now through his role at Cash Practice Systems.
Here are three key takeaways that every health business owner should consider:
🔹 **Focus on Patient Retention:** Success in healthcare practices is significantly boosted by patient retention. Dr. Bodzin emphasizes the impact of a loyal patient journey on practice growth.
🔹 **Educate Beyond the Basics:** While patient education is essential, Dr. Bodzin points out the importance of combining education with feedback, forecasting care, and making payment processes frictionless.
🔹 **Implement the 4 F's:** To create a loyal patient base, focus on:
- **Feedback** - Keep patients informed about their progress.
- **Forecasting Care** - Clearly outline the care journey.
- **Frictionless Payments** - Simplify the payment process.
- **Frequent Contact** - Regularly engage with patients.
Find out more about Dr Bodzin and learn how to create loyal patients and efficient practices at https://www.cashpractice.com/
Click the link below to learn more about the Loyal Patient Journey process.
https://www.loyalpatientjourney.com/
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