The big promises — and hidden challenges — of AI

AI Snake Oil cuts through the confusion surrounding AI by explaining how it works, where it might be useful or harmful, and when companies are using AI hype to sell ineffective products. The book acknowledges the potential of some AI, like ChatGPT, while uncovering rampant misleading claims and describing serious harms in areas such as education, medicine, hiring, banking, insurance, and criminal justice. It explains the differences between types of AI, why organizations fall for AI snake oil, and warns of the dangers of unaccountable big tech companies controlling AI.