Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) Resilience by Design: Building AI-Ready Infrastructure for Digital Trust
Dec 15, 2025
David Burns, CIO of GE Aerospace, discusses lessons learned from cloud outages and predictive maintenance for aircraft engines. Keith Sarbaugh, CDTO of Zoetis, shares insights on building an AI strategy focused on governance and enterprise adoption. Judith Apshago, CDO of Amtrak, emphasizes the importance of IT/OT convergence for reliability and deploying edge sensors for safety. Together, they explore challenges like third-party cyber risks, the role of AI in diagnostics, and the balance between innovation and governance in a digital-first world.
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Episode notes
CrowdStrike Outage Wake-Up Call
- David Burns described scrambling during a major CrowdStrike outage while preparing for earnings and media questions.
- The event forced GE Aerospace to improve triage processes, asset discovery automation, and to hold partners to higher resilience standards.
Hold Partners Accountable For Resilience
- Challenge vendors on their resiliency plans and test their ability to support critical operations.
- Use automation for asset discovery so you can triage dependencies quickly during broad outages.
Scale AI With Platform, Champions, Governance
- Deploy an enterprise AI platform and cultivate grassroots adoption with AI champions and co-pilots.
- Combine upskilling with governance to scale safe, productive digital assistants across the company.