First Time Facilitator FTF250: Building trust and driving change in workshops with Hitomi Whitlock
In this episode, we're joined by Hitomi Whitlock, Organizational Change Manager at the University of Washington's Housing and Food Services, and an experienced real estate investor.
Hitomi shares her journey from moving to the U.S. as a child to leading change at one of the nation's top universities—all while managing a successful real estate business.
🔍 What You’ll Learn:
- How Hitomi uses her strengths (Futuristics, Discipline, Positivity, Woo, Learner) to drive success.
- The tech tools she leverages, like ClickUp, Miro, Loom, and GoodNotes, to streamline workflows, eliminate unnecessary meetings, and enhance collaboration.
- Tips for running effective hybrid workshops that keep everyone engaged, whether in-person or remote.
- How a customer-centric focus in both her roles has led to zero evictions and high tenant satisfaction in her real estate ventures.
- Strategies for building trust quickly in workshops, from pre-session videos to effective icebreakers.
- The importance of balancing big-picture vision with disciplined execution in both professional and personal life.
About Hitomi Whitlock
Hitomi is an Organizational Change Manager at the University of Washington's Housing and Food Services and a real estate investor, co-owning a property management business in the Seattle area since 2005. She attributes her success to her customer-centric focus and effective communication, always thinking about how to best serve her customers. Hitomi loves making new connections and friends while nurturing existing relationships. In her spare time, she enjoys travelling, attending concerts, and exploring new restaurants/bars with family and friends.
📌 Links Mentioned in the Episode:
- Connect with Hitomi Whitlock on LinkedIn
- Tools discussed: ClickUp, Miro, Loom, GoodNotes