Workplace culture is doomed to fail if it cannot convey a genuine sense of belongingness. When creating communities of connection, leaders must know how to lead with a heart. Erin Hyder, Assistant City Manager at the City of Durango, talks about building people-centric communities where each person can showcase their authentic self and feel accepted. She explains how to motivate different departments to work together efficiently and solve the biggest workplace culture issues. Erin also breaks down the benefits of using even the silliest icebreakers to nurture relationships among team members.
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