Data, Customers, Privacy, and Agile Innovation

On today’s episode, we are joined by not one, but two guests from JP Morgan Chase - Munish Kumar and Sandra Nudelman.

Munish is Vice President of Technology and Sandra is the Chief Data and Analytics Officer.

In this episode, Munish and Sandra share insights about the relationship between data, customers, privacy, legacy systems, and agile innovation. They also discuss the impacts of GDPR and CCPA, and share a few predictions for the future of technology and how it will impact businesses.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and Harvard Business Review recently teamed up to create a study showing how you can use the latest technologies and leadership practices to close the customer experience gap in your business.

Read: How IT and Business Can Work Together to Close the Customer Experience Gap

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This episode was produced by the team at Mission.org and brought to you by Brightspot.