On this episode of Quality Time with MoreSteam, host Dan Swartwout shares highlights from a recent MoreSteam webinar with company president Peg Pennington. That webinar was titled "Driving Strategic Alignment with the Lean Management System." It was one of MoreSteam's most anticipated (and successful) webinars of the year.

During her presentation, Peg focused on a familiar problem. The strategy seems clear at the top, but the daily work does not match that strategy. In response, Peg explained what it means to treat Lean management as a real system instead of a set of projects. In her view, Lean management is four connected systems. First, the strategy system: setting a true north and choosing the few "big rocks" that really matter. Second, the problem-solving system: using value stream thinking and methods like A3 or DMAIC to turn strategy into real change. Third, the daily management system: leader standard work, huddles, and the daily routines that keep your team from backsliding. And finally, the people system: Go See, Ask Why, Show Respect. In this episode, Peg describes the leadership behaviors that create more problem solvers.

Between clips from Peg's webinar, Dan jumps in to recap key takeaways from what you just heard and to set the table for the next clip. Together, they'll show you what it takes to keep strategy, operations, and people moving in the same direction.