Autumn-Kyoko Cushman, ShiftRx, on transforming healthcare staffing

In this episode, I sat down with Autumn-Kyoko (AK) Cushman, co-founder and CEO of ShiftRx, a platform using generative AI to transform pharmacy staffing. Backed by investors like Work-Bench, Inflect Health, Tau Ventures, and Opal Ventures, ShiftRx is tackling one of healthcare’s biggest challenges - staffing shortages - by empowering providers with more control, flexibility, and financial stability.

AK’s path to founding ShiftRx is anything but conventional - she served as a hospital corpsman in the US Navy, worked in management consulting with the National Cancer Institute, and later joined IBM’s Watson Health. Her firsthand exposure to healthcare’s inefficiencies, combined with her co-founder Leann’s experience as a pharmacy technician, led them to build ShiftRx as a provider-first solution.

AK and I discussed the founding story of ShiftRx, the root causes of provider burnout, and how AI can reshape healthcare staffing.