

17. Mistakes - Years of Mistakes & What to do About Them
Mar 10, 2020
Embracing mistakes can lead to significant growth in the short-term rental industry. Guest feedback and private reviews are crucial for improvement. The conversation dives into common pitfalls, such as listing description errors and buying properties based on unrealistic hopes. Valuable strategies for property acquisition help minimize costly mistakes, proving that learning from errors is a pathway to success. It's a reminder that every blunder can be a stepping stone towards making more money.
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Mistakes Are Essential for Growth
- Making mistakes is inevitable in short-term rentals and essential for growth.
- Mistakes become valuable lessons when we learn and avoid repeating them.
Always Request Guest Reviews
- Actively ask guests for reviews to improve your business and inform future guests.
- Never pressure guests for a five-star rating; let them rate honestly.
Use Private Reviews for Insights
- Focus on private guest reviews as they reveal honest feedback not posted publicly.
- Use this feedback to make improvements that benefit most guests and enhance experiences.