In this episode, the lads talk to Dave Snowden about his experience and depth of understanding in the fields of knowledge management and complexity theory. Dave is a riveting guest with stories, studies and methods that appeal to the sensible project manager. Moreover, Dave helped connect deeper studies with project management and delivery. This approach of 'sensemaking' just makes sense.

David John Snowden (born 1954) is a Welsh management consultant and researcher in the field of knowledge management and the application of complexity science. Known for the development of the Cynefin framework,^[1] Snowden is the founder and chief scientific officer of Cognitive Edge, a Singapore-based management consulting firm specialising in complexity and sensemaking.^[2]

Dave is the Director of the Cynefin Centre, Chief Scientific Officer Cognitive Edge. Creator of the Cynefin Framework. Lead author EU Field Guide to managing in Complexity (and crisis). His focus is on naturalising sense-making as an emerging trans-disciplinary field of study.

The main topics we discussed on the podcast were as follows:

The world of Project Management is likely to be more uncertain than it is at present

We always know more than we can tell and we can tell more than we can write down

Most lessons learnt focus on failure rather than success

Storytelling is a profession, many people can recount anecdotes, and this is better to document

Narrative is a quantitative approach rather than qualitative, it is simply numbered- backed up by explanatory stories

It is interesting to compare how decisions are actually made versus how the business believes they are made. This can be done as a process chart
Old men are philosophers, old wives tell tales!
Many large transportation infrastructure projects go wrong because once a certain level of complexity is reached, you’re beyond the ability to predict therefore design changes need to occur
Many organisations employ consultants to manage transformation projects who will use pre-defined solutions rather than adapting to the context
Covid has shown there is a large amount of resilience on major projects

Dave is currently working on the application of natural sciences to social systems through the development of a range of methods and the SenseMaker® software suite. He started work in an NGO post-University and then moved onto HR & Training in the late 70s where he started work with computers. That together with a diploma from The Certified Accountants got a job as Development Accountant in the same firm where he headed up the Treasury function and was responsible for computerisation.

An MBA in financial management saw Dave move into consultancy and software designing decision support systems in what became D

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