While there are certainly benefits, the breadth of concerns that AI, and particularly generative AI, pose for consumers is broad. And beyond privacy, governments are not doing much in the way of consumer protection. Furthermore, real protections will require worldwide standards and enforceable regulations.

In this far-reaching conversation, Helena Laurent, director general of Consumers International, and Senior Fellow Wendell Wallach outline the challenges.

For more, please go to carnegiecouncil.org.