Learn about the power of deep listening in communication from Oscar Trimboli. Discover how deep listening can enhance deal making and decision-making. Explore gender and cultural influences on listening skills. Delve into regional communication differences and the power of silence in fostering impactful relationships.
Effective listening requires self-awareness and preparation to overcome common barriers.
World-class listeners prioritize preparation, actively listen for underlying meanings, and understand the neuroscience of listening.
Understanding individual listening preferences is more important than gender differences in listening styles, enabling personalized communication approaches.
Deep dives
Oscar Trimboli's Research on Listeners
Oscar Trimboli's research focuses on improving listening skills in workplaces. Through research and interviews with diverse professionals like air traffic controllers and hostage negotiators, he identified common barriers to effective listening: the dramatic listener, the interrupting listener, the lost listener, and the shrewd listener. Trimboli emphasizes the importance of self-awareness and preparation in listening, highlighting the significance of understanding one's primary listening barrier.
Characteristics of World-Class Listeners
World-class listeners possess specific qualities that enhance their listening skills. They prioritize preparation by creating rituals to ensure their readiness for listening interactions. Additionally, they actively listen for what is not said, showing a curiosity about underlying meanings in conversations. These listeners are aware of the neuroscience of listening, understanding the significance of processing unspoken cues to increase the effectiveness of their interactions.
Gender Differences in Listening
Contrary to common generalizations, Trimboli highlights that gender does not significantly impact listening styles. Instead, he emphasizes the importance of understanding individual listening preferences influenced by education, experiences, and cultural backgrounds. By recognizing the style of the person being interacted with, individuals can personalize their listening approaches, focusing on similarities and differences in communication.
Deep Listening vs. Active Listening
Trimboli distinguishes between deep listening and active listening, noting that active listening primarily focuses on the surface content of conversations. In contrast, deep listening involves understanding the context, unsaid elements, and underlying meanings of communication. By progressing from active to deep listening levels, individuals can enhance their comprehension and connection with others, encouraging meaningful exchanges.
The Birthright of Listening
Trimboli emphasizes that listening is an innate skill humans develop even before birth. Listening is the first sense honed in the womb, enabling infants to recognize sounds, including their mother's voice. Despite the natural inclination for listening, people often prioritize speaking over listening. Trimboli encourages embracing listening as a birthright, promoting curiosity, exploration of differences, and attentiveness to unsaid cues for more impactful interactions.
My guest today is Oscar Trimboli. He is the host of award winning podcast Deep Listening and an excellent keynote speaker. This episode will offer insight into everyone's inactivated super power. The power to listen. Throughout the episode you will learn how to use this power.
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Got questions about the lab? Let us know at martin@negotiationstrategist.com.
The host and our guests anonymize case studies, stories, and examples. Any resemblance to real persons and similar circumstances is coincidental. Nothing in this podcast should be relied upon as legal, financial, psychological, or medical advice. As such, you should not rely solely on the information in this podcast. Please consult the relevant licensed professional in your jurisdiction to get information before you change your position in reliance on any information presented.
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