This special episode with Joey Coleman was recorded immediately after his headliner keynote at The Collective by CORE 2023 event in Austin, TX.

We talk customer experience, and we get into Joey’s latest passion and the topic of his upcoming book on Empathy.

If you enjoyed our three other shows with Joey, you’ll dig this impromptu chat with him.

Joey just can’t help but drop gold nuggets left and right. Check it out and share with a friend or team member.- Chris

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