Eye On A.I. #266 Andy Kurtzig: How Pearl Uses AI + Human Experts In Professional Services
Jun 29, 2025
Andy Kurtzig, the founder and CEO of Pearl, discusses how his platform combines AI with human experts to tackle challenges in critical fields like healthcare and law. He explains Pearl's approach to reducing AI hallucinations through human validation and building trust in AI responses. Kurtzig dives into the complexities of AI reliability, monetization, and the legal implications of AI services. By blending large language models with expert input, Pearl aims to enhance accuracy and efficiency in professional consultations across over 700 categories.
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Human Experts Boost Accuracy
- Pearl focuses on professional sectors like medical, legal, and tech support to improve answer quality.
- This approach leads to 22% more accuracy and 41% fewer hallucinations than ChatGPT or Google Gemini.
Remote Mechanics Use Pearl
- Mechanics in remote places use Pearl to get expert help on unfamiliar car models.
- This helps them serve customers better despite limited local knowledge.
Flexible Subscription Model
- Users can subscribe for $30 a month for unlimited expert chats.
- They can get multiple opinions easily and cancel anytime without penalty.