The Fraud Boxer Podcast Learnings from the Justt 2023 Chargeback Pulse Report with Roenen Ben-Ami from Justt and Jenny Nilsson from Ticketmaster
We have a big one today! In this episode I sit down with Justt's co-founder Roenen Ben-Ami to go over their recently released 2023 Chargeback Pulse Report that is full of super interesting numbers and insights!
Jenny Nilsson from Ticketmaster joins us as we go over all the numbers from the report and discuss the massive shift in the chargeback behaviors in the post-COVID world. With a focus on collaboration, training, and the effect of Visa's new regulations, the discussion sheds light on the impact of chargeback management within companies, emphasizing the need for streamlined processes and updated training.
Link to the report:
Links to the guests:
Roenen Ben-Ami - https://www.linkedin.com/in/roenen-ben-ami-24540b127/
Jenny Nilsson - https://www.linkedin.com/in/jenny-t-nilsson/
About Justt:
"Justt is dedicated to helping merchants navigate the complex and costly system for credit card disputes. The company’s smart technology and in-house expertise successfully resolve chargebacks for merchants, automatically reuniting them with their revenue. Justt’s proprietary technology pulls the best arguments to build merchants’ most compelling defense and optimizes results through machine learning."
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