If you’ve heard or used the term mental models, that’s because of her work and the book she wrote with that title “Mental Models”. Indeed she pioneered opportunity maps, mental model diagrams, and thinking styles. Indi is a writer, researcher, and coach for inclusive product strategy. Beyond Mental models she’s published Practical Empathy and she is very close to publishing her next book “Time to listen”. You can find all of that and more on her website indiyoung.com

Referenced on the show:

Weapons of Math Destruction, Cathy O’Neil

Time to Listen, Indi Young

Practical Empathy, Indi Young

Mental Models, Indi Young

Against Empathy, Paul Bloom

Mentioned after recording ended:

Genesis and Development of a Scientific Fact, Ludwig fleck

Ministry for the Future, Kim Stanley Robinson

Tell me a Story, Roger Schank

Deus mora em você | (1Coríntios 3, 9c-11-16-17) #2159