Meet Jim Bianchi, President of Bianchi Public Relations - on crisis communication

How we communicate will set the tone for how we lead through this crisis and set the stage for how we lead AFTER the crisis, in the world of the new normal. Relationships with ALL stakeholders are critical to our success and how we navigate the complex world of communication right now during the crisis will either cement those relationships to build a strong foundation for the future or destroy them. This is an opportunity to galvanize the team, the business and maybe even the industry.

Communication is one of the key traits of authentic leadership and in this episode,  we look to an industry veteran in the field to help us understand and explore this topic.

Meet Jim Bianchi,  President, Bianchi Public Relations, with more than 35 years of experience on both the corporate and agency sides, Jim is a senior, hands-on PR professional directing Bianchi Public Relations, a Detroit area firm recognized nationally for its expertise in working with automotive and technology suppliers.

Jim’s firm has been named among the “Best of Michigan Business” and one of "101 Best & Brightest Companies” in Metro Detroit … and has been ranked by PR industry journals as the largest independent PR firm based in Detroit and one of the top technology PR firms in the U.S.

Inducted into the PRSA Detroit Hall of Fame in 2012 for his contributions to the PR industry, Jim was also named the first recipient of Wayne State University Department of Communication’s Alumni Achievement Award in 2003. And around Detroit, Jim is often called “the dean of auto supplier PR.”

Jim received a Bachelor of Arts degree in journalism from Wayne State University in Detroit and is accredited in public relations by the Public Relations Society of America (PRSA), Jim is a member of the Automotive Press Association, the Automotive Public Relations Council, the Detroit Chapter of PRSA, the Detroit Regional Chamber of Commerce, the Troy Chamber of Commerce and the Marketing & Sales Executives of Detroit. He is also an affiliate member of the Society of Automotive Engineers and has served as a judge for the International Automotive Media Competition awards.

https://www.bianchipr.com/    https://www.linkedin.com/in/jbianchi/

02:36 Jim’s story

04:25 Emotional turmoil / bring calm

08:57 Global impact

12:51 Audio, video & written

14:50 Authenticity

15:42 The Trump / Cuomo comparison

19:43 Employee engagement / after the crisis

23:02 The supply chain impact /dealing with all stakeholders

36:12 Management by talking around

38:35 People will remember how you make them feel