In this engaging discussion, Tom Fuller, Senior Executive Partner at Gartner with vast experience across sectors, shares crucial insights for CIOs navigating new roles. He emphasizes the importance of thorough preparation, offering a pre-flight checklist that includes understanding stakeholder dynamics and personal branding. Fuller highlights the unique challenges of CIO transitions, advocating for a proactive mindset and extending the adjustment period beyond 90 days. These strategies can significantly enhance a CIO's chances of success in their new position.
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question_answer ANECDOTE
Tears of Disappointment
A successful CIO was in tears because their new role wasn't what they expected.
This highlights the importance of thorough due diligence before accepting a role.
volunteer_activism ADVICE
Pre-Flight Checks
Approach the interview process as if you will get the role, and plan accordingly.
Conduct pre-flight checks, like assessing complexities and potential challenges.
volunteer_activism ADVICE
Assess Newness and Dotted Lines
Assess the newness of the role and the organization's readiness.
Examine dotted lines on the org chart to understand power dynamics.
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“The common feedback I get was always, ‘I didn't realize that there was so much I could do before I started.’ That surprised me.” — Tom Fuller, Senior Executive Partner, Gartner
Gartner research shows that nearly one out of four executives is in transition at any given time. However, 39% are underperforming in their transitions. Join host and Gartner VP Analyst, Alicia Mullery, and guest Tom Fuller, Gartner Senior Executive Partner, as they explore best practices — and common missteps — from CIOs who have successfully transitioned to new companies, industries or first-time roles.
Episode highlights:
What does it mean when a CIO is “in transition”? (3:01)
Who should CIOs speak with to determine the role's specific priorities? (9:37)
Why is the CIO interview process often "more seduction than selection"? (11:46)
How do you decide if a particular job is not a good fit for you? (14:06)
What preparations should CIOs make before their first day? (14:41)
What is the most productive mindset before starting a new job? (16:06)
Tom Fuller is a Senior Executive Partner at Gartner and specializes in CIO executive transitions, IT operating models, IT strategy and organizational effectiveness. Tom has worked in multiple sectors both in the U.K. and internationally, including retail, financial services, manufacturing and government. Before Gartner, he held senior leadership roles within the John Lewis Partnership’s IT organization and prior to that was a senior member of Deloitte’s IT Effectiveness team.