Frances Frei and Anne Morriss are co-authors of "Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You" and "Uncommon Service: How to Win by Putting Customers at the Core of Your Business."
In this interview with Lisa Connell, The SHRM Executive Network advisor, Frei and Morriss explain that leadership isn't about you--it's about building others up. (length 30:10)
