Clio Cloud 2022: Managing Client Expectations for Long Term Success

Lack of communication and surprisingly large bills are often major sources of complaint for law firm clients, but it doesn’t have to be that way! Attorneys Shreya and Colin Ley share their simple strategies for managing client expectations and providing a better customer experience.

• Shreya Ley is a Lawyer-Human with LayRoots.
• Colin Ley is an asset protection attorney with LayRoots. 

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