2020 has been a year marked by change, with the coronavirus pandemic disrupting both our personal and professional lives. To keep pace, organizations have had to shift many business operations on the fly, and learning leaders have proved paramount in helping them do so.
To learn more about learning and development (L&D)’s role in change management, we spoke with Loren Sanders, enterprise manager of L&D at CVS Health, and Scott Nutter, who retired last month after working with Delta Airlines for 22 years managing its pilot training programs, and who now owns Touch ‘n Go Solutions.
Listen now to learn:
- What it looks like when an organization can navigate change well.
- How L&D can leverage what it already does well to support change management.
- How to train successful change leaders.
The Business of Learning