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Business Daily

How is AI being used in the travel industry?

Jul 3, 2024
17:29
Snipd AI
Learn how AI is transforming the travel industry through applications at Iberia and Iberostar. Discover how AI predicts food needs to reduce waste at hotels and assists high-end travelers. Uncover the potential limitations of AI technology if not implemented correctly.
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Podcast summary created with Snipd AI

Quick takeaways

  • AI reduces food waste in hotels by predicting consumption amounts.
  • AI improves customer experience in travel through personalized recommendations by airlines.

Deep dives

AI Applications in Business Operations

The episode discusses how artificial intelligence (AI) is revolutionizing business operations, particularly in areas like reducing food waste in kitchens and personalizing the travel experience for customers. In Mallorca, the Iberostar Hotel Group utilizes AI systems to track and categorize thrown-away items, aiding in waste reduction and cost efficiency. Additionally, Spanish airline Iberia employs AI to offer personalized recommendations to customers based on their travel history, enhancing the overall travel experience.

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