My Unsung Hero

Stephanie Cole's Story

Dec 9, 2025
Stephanie Cole, a talented storyteller, shares a heartwarming tale of kindness from her very first day at a busy department store. Overwhelmed by the chaos, a compassionate customer reassured her, reminding her to take her time. This simple act of empathy had a profound impact on Stephanie, shaping her own approach to interactions and instilling a lifelong lesson in compassion. Dive into her inspiring moment of everyday heroism that highlights how small gestures can create lasting change.
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ANECDOTE

First-Day Calm From A Stranger

  • Stephanie Cole recounts her first day at a department store where she froze at the register during the busy Christmas season.
  • A compassionate customer told her, “It’s all right. Take your time. I’m not in a hurry,” and that moment stayed with her for decades.
INSIGHT

Small Patience, Lasting Impact

  • Stephanie observes that small acts of patience can transform someone’s confidence during high-stress moments.
  • That single phrase influenced how she responds to others across many years.
ADVICE

Use Reassurance To Ease Stress

  • When you spot someone struggling, say, “It’s okay. I’m not in a hurry. Take your time.”
  • Stephanie says those words consistently improve tense situations and help people recover composure.
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